POLICIES

STORE POLICIES


Refund/Cancellation Policy: Due to the original and handmade nature of this item, all sales are final. No returns or exchanges will be given. I have done my best to capture accurate colors, but hues may vary from screen to screen. However, if for some reason you feel there is a problem with your item, please email me at chelsmade@gmail.com within 48 hours of delivery and I will do my best to resolve the issue. If applicable, please include an image of the item in your email.Shipping US and International: All items are ready to ship within 2 weeks. All items are shipped USPS or FedEx and are estimated to arrive 5-7 business days after shipment. Please allow 3-4 weeks for international orders to arrive. This is just an estimate, individual locations may vary.

 

International Orders: All items larger than 12X12" will be removed from stretcher bars and ship rolled in a tube. All items smaller will be shipped flat.  

 

Please note that most of the transit time is due to items being held in the receiving countries customs.  Chels Made reserves the right to cancel and refund an order due to the difficulty of shipping an item to certain countries.  We are not responsible for lost or stolen packages.

 

Thanks for shopping Chels Made. Please enjoy!